Privacy Policy

At PT Bonecom Tricom, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and related digital services.

By accessing and using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide, including:

• Full name
• Company name
• Email address
• Phone number
• Job title
• Inquiry or message
• content submitted through contact forms

We may also automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Operating system
• Website usage
• statistics
• Pages visited
• Referral sources

This information helps us improve website performance, security, and user experience.

2. How We Use Your Information

PT Bonecom Tricom may use collected information for:

• Responding to inquiries and requests
• Providing information regarding products and services
• Customer support and communication
• Improving website functionality and user experience
• Internal business analysis and reporting
• Security monitoring and fraud prevention
• Compliance with legal and regulatory obligations

We only process information for legitimate business purposes and in accordance with applicable laws and regulations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze visitor behavior
• Measure website performance
• Enhance user experience

Users may disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.

4. Information Sharing

PT Bonecom Tricom does not sell, rent, or trade personal information to third parties.

Information may only be shared when:

• Required by applicable laws or government regulations
• Necessary to protect company rights and security
• Required for service providers assisting website operations under confidentiality obligations
• Required during business transactions such as mergers, acquisitions, or restructuring

We take reasonable measures to ensure third parties maintain appropriate data protection standards.

5. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect personal information from:

• Unauthorized access
• Disclosure
• Modification
• Misuse
• Loss or destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

6. Third-Party Links

Our website may contain links to external websites operated by third parties.

PT Bonecom Tricom is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of those websites independently.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business purposes
• Provide requested services
• Meet legal and regulatory requirements
• Resolve disputes and enforce agreements

Once no longer required, information will be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent where applicable
• Request information regarding data processing activities

Requests may be submitted through the contact information provided below.

9. Children’s Privacy

Our website and services are intended for business and professional purposes.

We do not knowingly collect personal information from individuals under the age of 18 without appropriate parental or legal guardian consent.

10. Changes to This Privacy Policy

PT Bonecom Tricom reserves the right to modify or update this Privacy Policy at any time.

Any updates will be published on this page with a revised effective date. Continued use of the website following updates constitutes acceptance of the revised Privacy Policy.

11. Contact Us

For questions regarding this Privacy Policy or personal data handling practices, please contact:

PT Bonecom Tricom

📍 Jln. Selayar IV, Blok L7
Kawasan Industri MM2100, Cikarang, Bekasi
West Java, Indonesia

📞 +62 (21) 5011-9222

✉ info@bonecomtricom.co.id

🌐 www.bonecomtricom.com